EiGENRA OS · Practice OS
The operating system your practice runs on
Most agencies build you a website. We build the operating system your business runs on — and we keep it running.
One owned engine that replaces your SaaS stack — booking, payments, invoicing, reminders, and AI — configured, hosted, and kept running for you.
Practice OS· LiveClinic OS· On requestStudio OS· On request
The Before
The stack you're duct-taping together
✕Calendly double-books a slot you promised on WhatsApp.
✕Three unpaid invoices you keep meaning to chase.
✕A reminder never went out — tomorrow's 10am might no-show.
✕Client intake with sensitive details, sitting in an inbox it shouldn't be in.
✕Five logins. Nothing talks to anything.
The tools aren't the business — they're the tax on it.
The Architecture
We didn't digitize your chaos. We engineered it away.
Three layers. One your client feels, one you control, one that guards it all.
01The Front Door
What your client feels — effortless, because the engineering is heavy.
- ▸12-phase self-driving booking flow
- ▸AI intake → the right service is already suggested
- ▸"Who is this for?" — booker ≠ attendee, handled once
- ▸Real openings only — Calendar free/busy + timezone + buffers
- ▸Card never touches the server · multi-currency
- ▸Distributed lock anti-double-book + 3-tier auto-recovery
Bilingual EN/AR · 9-state booking lifecycle
02The Cockpit
What you control — mission control on your phone. One screen replaces five tools.
- ▸Phone-first PWA admin — offline, push, badge sync
- ▸One tap: approve → invoice → calendar
- ▸Voice-to-invoice — say it, Claude drafts it
- ▸AI session-prep — a warm briefing on your next client
- ▸Action inbox — approvals, unpaid, no-shows, triaged
- ▸Analytics — LTV, retention, revenue-by-service, forecast
14 autonomous jobs run the back office 24/7
03The Trust Layer
Beneath everything — built for clinical data, the hardest trust bar there is.
- ▸Built to PHIPA/PIPEDA — PHI never logged, never emailed
- ▸PHI/PII log redaction · HKDF key separation
- ▸Fail-closed cron auth · zod-validated inputs
- ▸AES-256 weekly backups · quarterly restore drills
- ▸gitleaks-clean — 0 secrets across 396 commits
- ▸Content-addressable PDF verification (SHA-256)
If it's trusted with clinical intake, it can be trusted with your business
How We Deploy
Flagged. Reversible. Shipped in slices.
A managed deployment, end to end — no big-bang launch, no surprises, no burden on you.
01Scope
A system map of your practice + an ROI model — what we'll replace and the return.
Week 1 02Configure
Your services, pricing, brand, calendar and payments wired into your own instance.
Weeks 2–3 03Launch
Live behind a flag, smoke-tested on real bookings, then switched on. Roll back instantly.
Week 4 04Maintain
The 14 jobs run unattended; we keep it alive — backups, monitoring, quarterly DR drills.
Ongoing The Investment
Three tiers. One owned system.
A one-time build, then a monthly SLA that keeps it running. Replaces ~$5–15K/yr of SaaS.
⊡LAUNCH
Solo practice, live fast
$2,500
one-time setup$200 /mo · SLA
- ✓Self-driving booking + availability + calendar sync
- ✓Payments + invoicing, reminders & confirmations
- ✓Your brand, services & pricing configured
- ✓Hosted & maintained by EiGENRA
- ✓Email support
MOST POPULAR
⬡PRACTICE
The full operating system
$4,500
one-time setup$250 /mo · SLA
- ✓Everything in Launch, plus —
- ✓The full AI layer: intake triage, session-prep, voice-to-invoice
- ✓Invoicing + 5-stage dunning, recurring series billing
- ✓14 autonomous night-shift jobs
- ✓Bilingual EN/AR · PHIPA-grade trust layer
- ✓Priority support · quarterly DR drill
◈SOVEREIGN
Multi-site, white-glove
from$9,000
one-time setupfrom $500 /mo · SLA
- ✓Multi-practitioner & multi-location
- ✓Custom integrations & bespoke workflows
- ✓White-glove onboarding + data migration
- ✓Dedicated stewardship & executive advisory
- ✓Bespoke security review for your jurisdiction
Book a deployment briefing Need something specific? Customization — new workflows, integrations, a vertical of your own — is scoped as a fixed SOW on top of any tier.
Just need the front of house?
Front Desk — the receptionist slice of this OS: answers WhatsApp in Arabic & English and books appointments. From $900, live in 7 days.
The Proof
It's running in production today
Practice OS is the engine we built for a bilingual counseling practice — live, clinical-grade secure, and running itself.
20+
Admin hours / week reclaimed
~70% of admin load
~$150K
Annualized founder time freed
at billable rate
$5–15K
SaaS stack replaced
/yr · modeled
14
Autonomous jobs
running 24/7
Your practice is running on duct tape. Let's build the engine it deserves.
Reserve your build with a refundable deposit, or book a deployment briefing first.